This privacy policy sets out how the John’s Lee Wood Campsite uses, protects & retains any information that you give John’s Lee Wood Campsite when you use this website. John’s Lee Wood Campsite is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. John’s Lee Wood Campsite may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy was last updated on 15th September 2018.

What we collect

  • We may collect the following information:
  • your name and position within your organisation
  • your contact information including address, phone number & email
  • demographic information such as postcode, preferences and interests
  • health issues, if it may have an affect on your booking or activities

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping/administation.
  • We may use the information to improve our products and services.
  • We may need to contact you regarding an upcoming booking that you have made or regarding a booking that has recently taken place.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at ask@jlw.me.uk.
We will promptly correct any information found to be incorrect.
Alternatively you can write to the Head Warden at the campsite address on the contact page.

We will not sell, distribute or lease your personal information to any third parties unless we are required by law to do so.

You may request details of the personal information that we hold about you under the Data Protection Act.
We have one calendar month to reply to this request.

You may request the personal information which we hold about you under the Data Protection Act to be deleted.
We have one calendar month to reply to this request.
However, this may have an affect on your booking with us if it has not already taken place.

Information that we have been given by you via this website in order to administer your use of the site/activities will be retained by us for up six months after the date of your site visit & will then be deleted from our system.

Completed Emergency Contact Forms are to be handed to the Duty Warden on arrival & will be stored securely in the office in case needed. On final departure from the site, the group leader can either take the form back or the Duty Warden can securely shred the document in the office. These forms are only held by us during your groups stay on site & are not retained by us in any format once you leave.